Workplace wellbeing: All new employees induction includes a security training course, a course on individual protection equipments and 1st aid at work. Showers & changing rooms are available on site as well as a "chill-out" space with table footballs and table tennis. Employees can choose between an on-site canteen and lunch vouchers. The oxylane group also has an internal dedicated to diversity and handicap at work.
Supply chain: 100% of Quechua's first level suppliers and subcontractors have signed the Oxylane group social charter. Frequent external audits managed by independant auditors take place to guarantee that 100% of suppliers are in compliance with groupregulations. Whenever problems are identified, the brand works with the suppliers to implement a corrective action plan. Audits are based on the following criteria: age of the workforce, no forced labour, respect of health & safety regulations, no abusive disciplinary action, strict control of working hours, decent salaries and humane management.
CSR: The Decathlon foundation contributes to social integration through sports, other organisations are supported through donations of sports gear (www.oxylane.com/index.php?p=4)
Environmental policies: On site environmental policies include an internal car lift sharing system, sorting of office waste, videoconferencing to reduce travel, a quaterly environmental newsletter. Oxylane group employs a team of three environmental officers with a local contact person for Quechua. A new HQ that meets green building standards is planned for 2012. This building will be equipped with solar photovoltaïc panels, water filtration, no tarmac for the car park to let rainwater seep through and will use natural light & heat as much as possible.
Information & education: All employees go through a training course on environmental issues (design staff, management but also in-store sales staff). Specific environmental information is available in the stores.
Supply chain: Appplication of the EU REACH directive
GHG emissions: In 2007 the group carried out a simplified GHG emissions survey.Following this survey the group aims to focus on the eco design of products with a high environmental impact.
Environmental commitments: Quechua supports the following environmental organisations: Aster, centre de la nature montagnarde, Pro Mont-blanc and Mountain Riders.
Durability:Rucksacks have a five year and a ten year guarantee. Product return rates are closely monitored, with a company wide effort to increase durability and achieve a yearly reduction of these return rates.
Quechua markets a crash helmet than can be used for two different sports: Clibming and cycling.
Eco design process: The oxylane group has an internal website dedicated to environmental issues, wherean internal eco design guide and AQLCA (Abridged and Quantitative Life Cycle Analysis) tool are available. 100% of the design teams have been through and eco-design training and product impact evaluation course. The brand conducted an AQLCA for its 2008-2009 product line using the following indicators: GHG emissions, water consumption and energy consumption
have been created, 80% of the design teams have been trained on eco design and simplified LCAs. The company has a permanent eco design advisor.
The company has also set-up an environmental programme built around four main points: eco design,packaging, supply and sorting of waste.
Product life cycle: Organic cotton is used in 40 different products including 100% of cotton products in the baby range, 15% of cotton products in the junior range, 5% of cotton products in the adlt range. 80% of adult jackets for winter 09/10 use recycled insulation. There is an internal programme to use less raw materials which has resulted in weight gains (from 15% to 40%) with an induced result of reducing GHG emissions by up to 45% and reducing water consumption by up to 30%. Raw materials are substituted for components with a lesser environmental impact: non dyed materials for pockets, 50% recycled polyester for rucksacks, 100% recycled polyester for certain fleeces, recyclable EVA foam for snow boots.The brand has a plan to phase out potentially harmful substances such as PVC.
End of life & recycling: Quechua is currently experimenting with different products.
Non-toxic: Quechua's organic cotton is certified through an internal group process.
Packaging & logistics: The group's environmental policiy is to optimise freight from the warehouses to the stores and gradually move to 'cleaner' modes of transport (rail, lorries that meet the Euro4 & Euro5 standard). GHG emissions linked to airfreight are monitored since the beginning of 2009 for future reduction. An internal project on the optimisation helped save 21 Tonnes of CO2 equivalent in 2007-2008, 22 Tonnes of CO2 equivalent in 2008-2009 and 154 tonnes of CO2 equivalent in 2010.